Detroit Electric Bike Company
Last Updated: February 4, 2026
Detroit Electric Bike Company (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or purchase our products and services.
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information
Information you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party payment processors)
- Account login details (if applicable)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referring website URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Communicate with you about purchases, services, or inquiries
- Provide customer support
- Improve our website, products, and services
- Send promotional emails or marketing communications (you may opt out at any time)
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With trusted third-party service providers (e.g., payment processors, shipping providers, website hosting services)
- To comply with legal requirements, court orders, or law enforcement requests
- To protect our rights, property, or safety, or that of our customers
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but doing so may affect certain website features.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.
